Alex.AI now has a memory
Alex.AI now remembers across chats what matters for your marketing: rules, preferences, decisions, projects, facts and people. Say it once and it sticks. And when you ask "What did we decide about the webinar in that chat?", Alex.AI looks it up in the right conversation and shows you the spot.
How it works
- Automatically: Alex.AI reads along and remembers what matters long term. Nothing to do on your side. A new entry usually appears one to two minutes after your message.
- On request: "Remember that our live Q&A is always on Mondays at 10." Or "From now on, answer in 8 sentences at most." Alex.AI saves it right away. "Forget …" removes an entry again.
- Looking up earlier chats: just ask about what you discussed. Below the answer you'll see "From chat:" with the title of the conversation; one click opens the spot.
You stay in control
Everything Alex.AI knows about you is on the new "Memory" page. You'll find it in Alex.AI at the top right, next to "Help & Examples". There you can search, pin and delete entries, and switch the memory off completely with one toggle. Pinned entries apply in every chat; all others are used only when they fit your question.
Good to know
- The memory is yours. Your team members have their own. Only entries from chats you share with your team are visible to your colleagues.
- If you have several company accounts, the memory is separate per account.
- Alex.AI does not remember one-off tasks or anything that's already in your settings. Personal matters unrelated to your marketing stay out.
Getting started
Start a new chat and tell Alex.AI once how it should answer: length, form of address, tone. Mention your key facts if they're not in your settings. Then carry on as usual; the rest builds up by itself. After a few days it's worth a look at the "Memory" page to delete what doesn't fit.